experience

Profile Summary

I am a Product Manager with a passion for human-centric design and expertise in both product and program management. My experience spans across Edu-tech, automotive and manufacturing industries, where I excel in transforming innovative ideas into scalable, impactful solutions. As a Senior Product Manager at BYJU's, I led the development of OrderKart, streamlining order processing for thousands of students. I leverage data-driven insights and agile methodologies to deliver exceptional, customer-centric products. With strong technical and analytical skills, I am committed to driving business growth and fostering lasting client value.


Technical Skills

SQL
MS Office
Photoshop
Figma
Jira
Confluence
HTML
CSS
Python
JavaScript
Next.js
Flask
Express.js
Framer Motion
Tailwind

Professional Experience

Nest Up
June 2024 to Present
Consultant, Product and Technology
  • Leading the Product and tech development efforts for Nestup
  • Conducted user research and created the product road map for the product from the customer insights
  • Researched the available technologies and the infrastructure options, did a cost analysis and Created the MVP version of the product from the scratch, hands-on!
  • Recruited content creator, designer and developer to automate the work on the creation of subsequent phases of the web application
BYJU'S
June 2020 to May 2024
Senior Product Manager
  • Spearheading development of OrderKart, a pivotal platform used by a 25,000-strong sales team for processing and fulfillment of orders worth ₹400 Cr. weekly across 4 business units
  • Designing and implementing a pricing engine to enable dynamic pricing for offline services, resulting in an increase of average order value by 10% across 330 centers.
  • Leading the creation of the catalogue management service, which is currently reducing the Time to Market of a product by 90%.
  • Actively increasing the customer retention percentage by 7% through the creation of a quotation-based order creation flow and reducing the initial payment to Order fulfillment TAT from 3 Days to 1 Day
  • On boarded 10 Logistic partners, led the API integration with the order management internal system, and designed the shipment allocation logic, reducing shipment delivery TAT by 25%.
  • Implemented a dynamic Down Payment (DP) structure based on product category and credit type, leading to a reduction in fake sales and order cancellation by 60%
Honda Cars India Limited
July 2015 to Jan 2018
Executive
  • Developed a spreadsheet-based data model that improved capacity planning accuracy, and reduced the required buffer capacity, saving ₹100 million across 200 suppliers.
  • Managed ordering and procurement of $146 million per month of automotive parts for assembly, ensuring a smooth supply chain by running the order creation platform operations for 40 vendors.

Education

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Indian Institute of Management Calcutta
Master of Business Administration
Operations, Marketing and Finance
June 2018 to April 2020
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Dr. B R Ambedkar National Institute of Technology, Jalandhar
Bachelor of Technology
Mechanical Engineering
August 2011 to June 2015

Certifications

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AI for Product Management
Pendo.io
September 2024
Credential ID: 1a6a3d79-972e-4904-9743-4696d6293f9b
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CS50x: Introduction to Computer Science
Harvard University
July 2024
Credential ID: 1ae19c04-06ec-4361-a5c8-49768e53af3f
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Responsive Web Design
freeCodeCamp
May 2024
Credential ID: suryatejag-rwd
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Insurjo'22 - Product Management Principles
The Product Folks
November 2022
Credential ID: 446e195c-42cb-44a4-a738-122c3ae214cb
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Certified Business Analysis Professional (CBAP)
Henry Harvin
April 2020
Credential ID: 005455/IND/2614
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Lean Six Sigma Green Belt
KPMG
September 2018
Credential ID: